Privacy Policy

 

Last updated: 2nd May 2018

1. Introduction

The Data Protection Act (DPA) and the General Data Protection Regulation (GDPR) define how companies and individuals who process and retain personal information about their customers to tell those customers how the information will be used.

We are committed to protecting and respecting your privacy and this policy explains how we will use your personal data.

2. Who Are We?

Stop Go Networks is a firm registered in Scotland (Company number SC380072). We are directly authorised by the Financial Conduct Authority (firm reference number 729572) and licensed by the Information Commissioners Office (registration number Z2282935) to hold and process personal data on behalf of our customers.

3. Your Data

3.1. What personal data do we collect?

We collect various personal data from you in a number of different ways:

  • When you send us messages we collect your name, email address and phone number and all correspondence we exchange.
  • Whenever you use our website we collect information including your IP address, operating system and browser type.

3.2. Why do we collect this information?

When you submit your personal data we collect this information so we can give you the best possible service. The information is required to:

  • Enable us to contact you regarding your enquiry.

3.3. Who might we share your information with?

In order to perform our service, we may need to share your information with the following third parties, operating as data controllers or data processors:

  • Data aggregation companies

3.4. Marketing

We do not use data collected on this website for marketing purposes.

3.5. Data security and retention

We understand that the privacy and security of your personal data is of great importance and therefore we have implemented technology, security polices, rules and controls to protect your information.

We will only retain personal data for as long as is necessary.

Personal data related to requests to be removed from marketing lists will be retained indefinitely.

3.6. Where will your personal data be held?

Your personal data may be held within the European Economic Area (EEA) or outside the EEA. If any personal data is transferred or stored outside of the EEA, we check whether the EU Commission has determined that it will afforded the same level of protection as it would within the EEA (this is called an adequacy decision).

4. Your Rights

4.1. Right to access

You have the right to access the personal data we hold about you. You can request this by using our contact page. We may charge a fee for manifestly unfounded or excessive requests.

4.2. Right to rectify your personal data

If you notice that the information we hold about you is not correct, you may ask us to change it to make sure that it is accurate and up to date. You can request this by using our contact page.

4.3. Right to be forgotten

You may ask us to delete your personal data. It may not be possible where we are required to retain your data. You can request this by using our contact page.

4.4. Automated decisions

We do not perform automated decisions using data collected on this website.

4.5. Other rights

You may also ask us to stop or restrict our processing of your personal data or to transfer your personal information to a third party in certain circumstances. You can request this by using our contact page.

4.6. The right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with us directly and / or with a supervisory authority. In the UK the relevant authority is the Information Commissioner’s Office (ICO). You can find their contact details here: https://ico.org.uk/global/contact-us/

5. Use of Cookies

We use cookies to ensure correct operation of our website. In addition, we use cookies to help us analyse the traffic on our website and customer behaviour. Whilst visiting our website, any pages you choose to view will download cookies onto your computer. Cookies are a good way of helping us measure and assess our visitors and their own profiles, which then enables us to offer our customers a better service.